Senior Account Manager

About Eightpoint

Eightpoint is an internet technology company specializing in the agile development of products and content that address real-world interests, captivating users and driving significant growth for partners. With offices in the United States and Cayman Islands, Eightpoint collaborates with partners globally on the next generation of user-centric offerings. Our growing ecosystem includes innovative products like Weather Now, a sleek app that delivers real-time forecasts with clarity and ranks among the top three most-used weather apps in the U.S.; Check Heart Rate Now, a quick and easy wellness monitor; and Wave Browser, a powerful and secure way to search the web. Every product we launch is designed to engage users, enhance daily life, and deliver real-world value. Backed by data and driven by a relentless commitment to quality, Eightpoint moves fast, thinks big, and builds digital experiences that people love.

Our innovative culture thrives on collaboration, data-driven decisions, and a startup mindset. Join our team and enjoy top-tier benefits, unlimited PTO, flexible schedules, free lunches, and the opportunity to work alongside a world-class team of professional individuals.

About the Role

We are seeking a highly motivated Sr. Account Manager to oversee and grow relationships with our Agency Partners, the external media agencies that run performance campaigns on our behalf. In this role, you will act as the primary point of contact for agencies managing traffic across social, native, display, paid search, and other acquisition channels.

Your core objective is to help agencies succeed by providing them with guidance, performance insights, creative direction, and growth frameworks that enable them to scale profitable campaigns. You’ll ensure they have the tools, data, and support needed to allocate budgets effectively and achieve revenue and margin goals.

Key Responsibilities

Agency Relationship Manaement

• Serve as the primary daily contact for Agency Partners running campaigns for Eightpoint.
• Provide proactive support, clear communication, and timely guidance to help agencies scale spend while maintaining performance targets.
• Host regular check-ins to review pacing, strategy, creative testing, and channel opportunities.

Performance Monitoring & Optimization

• Track agency campaign performance across social, native, display, search, and emerging placements and interpret trends around CTR, conversion rate, margin, and revenue KPI's.
• Identify opportunities for optimization, expansion, or reallocation across geos, devices, audiences, and creative angles.
• Flag performance anomalies early and collaborate with agencies to troubleshoot and resolve issues quickly.

Growth Strategy & Enablement

• Develop account growth plans for each agency by identifying scalable traffic sources, content pairings, and new campaign constructs.
• Provide agencies with creative guidance, landing page insights, content recommendations, and competitive benchmarks to improve campaign performance.
• Collaborate with internal teams to share learnings that support agency success (content, product, analytics).

Reporting & Analysis

• Maintain accurate reporting on agency performance, pacing, and budget utilization.
• Analyze data to produce actionable insights and communicate them clearly to agency stakeholders.
• Support forecasting and weekly/monthly business reviews.

Operational Excellence

• Ensure agencies follow internal workflows, compliance requirements, and proper attribution practices.
• Assist with agency onboarding, including training on best practices and internal tools.
• Support Creative, Content, and Product teams with feedback loops sourced from agency insights.

Who You Are

• 3+ years of experience working within agency partnerships.
• 3+ years with paid social, native, programmatic, or search advertising.
• A strong communicator capable of building trust and rapport with agencies and external partners.
• Comfortable reviewing performance data and drawing actionable conclusions, even if you’re early in your marketing career.
• Skilled in Excel/Sheets functions such as SUMIFS, lookups, and pivot tables.
• Highly organized and able to manage multiple agency relationships and fast-moving campaign workflows.
• Excited by digital marketing, performance campaigns, and understanding how creative, audiences, and media buying drive business outcomes.
• Experience with SQL/Redshift is a plus, though curiosity and willingness to develop new analytical skills are equally valuable.
• Adaptable, resourceful, and energized by a fast-paced, data-driven environment.